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Privacy

Privacy Policy

This policy explains how CustomPackForge handles information submitted through this website.

Information we collect

We may collect contact details, company information, packaging requirements, delivery information, messages and files you choose to upload.

How information is used

Information is used to review inquiries, prepare quotations, coordinate samples and production discussions, respond to requests, protect the website and improve service.

Files and packaging artwork

Uploaded references and artwork are used only for the related inquiry and project evaluation. Do not upload executable files, passwords, financial account credentials or unrelated personal documents.

Service providers

Website hosting, email, security, analytics or customer-management providers may process limited information where needed to operate the service. Their use is subject to their respective terms and safeguards.

Retention and deletion

Inquiry information is retained only as long as reasonably needed for quoting, project records, legal obligations and legitimate business follow-up. To request correction or deletion, contact the website administrator through the quote form and identify the relevant inquiry.

Security

Reasonable technical and organizational measures are used, but no online transmission or storage system can guarantee absolute security.

Changes

This policy may be updated when website functions or data practices change. The current version is published on this page.

Last updated: July 14, 2026.